Terms & Conditions

1. Introduction

Welcome to Pawreo's Pantry! By accessing or using our website (the "Site") and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms carefully before using our services.

If you do not agree with these terms, please do not use our Site.

2. Use of Our Website

Personal Use: The products and content on our Site are for personal, non-commercial use only. You may not resell or use our products for any commercial purpose without our written consent.

3. Products and Availability

Product Information: We strive to display accurate product descriptions, prices, and images. However, we cannot guarantee that all information on the Site is error-free. We reserve the right to correct any errors, omissions, or inaccuracies and to modify or discontinue products at any time without prior notice.
Product Availability: All products are subject to availability. If a product you order is out of stock, we will notify you as soon as possible and offer a full refund or alternative product options.

4. Orders and Payments

Order Acceptance: By placing an order on our Site, you are offering to purchase the products in accordance with these Terms and Conditions. We reserve the right to accept or decline your order at our discretion.
Payment: Payments must be made via the payment methods offered on our Site. By providing payment details, you confirm that you have the necessary authorization to use the payment method.
Pricing and Charges: All prices on the Site are listed in GBP (£) and are subject to change without notice. Any applicable taxes or shipping charges will be added during checkout.

5. Shipping and Delivery

Shipping: Please refer to our Shipping Policy for information about shipping methods, delivery times, and costs.
Delivery Delays: We are not responsible for any delays in shipping or delivery that are beyond our control, including issues caused by the carrier, customs delays, or weather-related disruptions.

6. Refunds and Returns

Refund Policy: If you are not satisfied with your purchase, please refer to our Refund Policy for detailed information on how we handle returns, exchanges, and refunds.
Exchanges: In cases where products are damaged or defective, we may offer exchanges. Products must be returned in their original, unopened condition unless they are damaged.

7. Intellectual Property

Content Ownership: All content on the Site, including text, images, logos, and trademarks, is owned by or licensed to Pawreo's Pantry and is protected by copyright and intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal purposes only. You may not copy, distribute, modify, or create derivative works of any content from the Site without our express written consent.

8. Limitation of Liability

Limitation: To the fullest extent permitted by law, Pawreo's Pantry is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site.
Indemnification: You agree to indemnify and hold Pawreo's Pantry harmless from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or any infringement of third-party rights.

9. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

10. Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the updated version will be effective immediately. We encourage you to review these Terms regularly to stay informed of any changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to the use of the Site will be subject to the exclusive jurisdiction of the courts of the United Kingdom.